Customer Service

 

Shipping & Delivery

The production time usuall is 0 working day, for customized products, the production time would be 2~9 working days. You can choose DHL, UPS, TNT, FedEx or other express delivery service. Please give us your mobile phone number, that is very helpful to deliver your parcel. The economic shipping delivery time are 7~30 business days, and the express delivery time are 2~7 business days. On holidays, the delivery may be delayed. We are not responsible for the customs duty or fees, the buyers need to deal with this issue.

Delivery time to the following countries: USA, Canada, UK, Ireland, Australia, New Zealand, Singapore, Germany, France, Italy, Spain, Portugal, Switzerland, Netherlands, Belgium, Slovenia, Denmark, Czech, Austria, Hungry, Norway, Sweden, Finland. For other countries or areas, the shipping time and service fee may vary.

China Post EMS: 7~30 business days

USPS: 5~15 business days (only to USA)

DHL: 3~6 business days

UPS: 2~6 business days

FedEx: 3~7 business days

Privacy & Security

At Happyttt, we are keenly aware of the trust you place in us and our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect when you use our products and services, why we collect it and how we use it to improve your experience.

We have five privacy principles that describe how we approach privacy and user information across all of our products:

  1. Use information to provide our users with valuable products and services.
  2. Develop products that reflect strong privacy standards and practices.
  3. Make the collection of personal information transparent.
  4. Give users meaningful choices to protect their privacy.
  5. Be a responsible steward of the information we hold.

This Privacy Center was created to provide you with easy-to-understand information about our products and policies to help you make more informed choices about which products you use, how to use them and what information you provide to us.

Returns & Replacements

We accept returns in 30 days and provide replacements for buyers. The buyers are responsible to the delivery fee. You may return any new products purchased from Happyttt.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. The buyers are responsible to the return delivery fee, Happyttt.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 20 percent of the product sales price if the customer misrepresents the condition of the product. Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Happyttt.com will not accept returns of any product more than 30 days after you receive the shipment.

Ordering

You can place order through the website or email, please leave your phone number, mobile phone number is better, that is very useful when delivering your parcel. We reserve all the rights of final explanation to products, images and services.

Payment, Pricing & Promotions

Paypal is the default payment term, we accept Paypal by: tangtingting1201@gmail.com

 

Bank: China Merchants Bank (Shenzhen, China, this account accept all currencies besides RMB)

Beneficiary:Tang Tingting (Tang is surname, Tingting is given name)

Account: 6214 8578 1314 8865

Swift code: CMBCCNBS

 

Bank: Industrial Bank (Chongqing, Chinaļ¼Œthis account accept all currencies besides RMB)

Beneficiary: Tang Tingting (Tang is surname, Tingting is given name)

Account: 6229 0834 3038 8521 15

Swift code: FJIBCNBA580

 

We accept MoneyGram

First name: Tingting

Last name: Tang

Mobile phone: 0086 - 137 2426 4252

City: Shenzhen, Guangdong, China

Zip code: 518000

 

We accept Western Union

First name: Tingting

Last name: Tang

Mobile phone: 0086 - 137 2426 4252

Address: Shenzhen, Guangdong, China

Zip code: 518000

 

Viewing Orders

You can view the orders in website.

Updating Account Information

You can update your account in Happyttt

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